OYO LIFEコンシェルジュにて対応させていただき、解決が図られなかった場合、Wi-Fi機器を当該物件より回収し、


If your Wi-Fi device has no connection (in case it shows "No service" or "圏外"), please try placing it in different places in the room.

If it does not improve, please take a picture of the screen and send it to us here.

Our concierge will try to solve the problem as soon as possible, however, if it is not possible to solve the problem, we will collect the Wi-Fi device and 2,000JPY will be deducted from the utility fee every month for the rest of the contract.